A refreshing take on health insurance
15-16 May 2025 | Prague
| Featuring |
| Programme |
Day one | Thu 15 May 2025 | Morning
WHAT'S AHEAD? EMERGING TRENDS AND DRIVERS OF GROWTH
Health insurance is among the fastest growing industries globally. The COVID-19 pandemic contributed to its growth in recent years, raising health awareness among consumers and accelerating digital adoption and the evolution of healthcare ecosystems. An ageing population is increasingly seeking comprehensive coverage that includes specialised treatments and wellness programs, and demands personalised insurance plans that cater to individual needs and preferences. Additionally, customers are placing more emphasis on digital services and convenient access to healthcare providers, driving the market towards innovative technological solutions.
1 How to empower customers and redefine their health care journey with insurance providers
HEIDI BROWNE | Transformation & Change Director | Bupa Global, UK
2 Strategies for enhancing value-based care success through strong payer-provider collaboration
SLOT RESERVED
3 Helping companies and employees increase their health
MATS ARNSTRÖM | Head of Product Risk & Health Insurance | Skandia Liv, Sweden
4 Strong Nordic welfare systems: is there potential for further growth in insurance markets?
KRISTINA STRÖM OLSSON | Nordic Health Communication Strategist Lead | If insurance, Sweden
5 Telehealth: a cost-effective pathway to enhanced customer service and satisfaction
GITTE BACH | CEO | New Frontier Group, USA
Day one | Thu 15 May 2025 | Afternoon
THE DIGITAL FORECAST: UNCERTAIN SKIES, OR A BRIGHTER FUTURE?
Digital transformation has become essential to remain competitive in today's ever-changing technological landscape, as it impacts all aspects of health insurers' existing business models: distribution, underwriting, products, pricing and claims, as well as how payers interact with their customers. Digitalisation represents an opportunity to grow existing markets and open new ones, as well as to develop closer relationships with customers and be enabled to partner with them in health management and lifestyle improvements. More efficient digital processes will also help control - and even reduce - costs and redefine the insurance payment structure.
6 Unlocking the full potential of virtual triage
7 Achieving sustainable growth through digitalisation and evidence based care
KASPER ANDERSEN | Director of Underwriting & Analytics | Oona Health, Denmark
PER GADE | Health Director | Oona Health, Denmark
8 Past, present and future of pre-existing conditions to deal with
ATTILA OLÁH | Head of Corporate Personal Insurance, Health & UW | Groupama Biztosító, Hungary
PANEL DISCUSSION
Creating value beyond the hype
Day two | Fri 16 May 2025 | Morning
HEALTH INSURANCE ON TWO WHEELS: KEEP MOVING TO KEEP YOUR BALANCE
Whether for employment, education, retirement, or adventure, relocating abroad comes with its challenges, particularly regarding healthcare: this is where IPMI becomes invaluable. Those individuals who are not living and working outside of their home countries don’t necessarily have it easier. What proactive measures can be taken to ensure continuous and quality healthcare for everybody, while evolving cost containment measures to tackle medical inflation and keep insurance plans affordable? Getting that balance is critical for the long-term sustainability of the industry in 2025 and beyond.
PANEL DISCUSSION
Adapting to an ever-changing IPMI market
10 Unique clients, common (high) expectations: how to go above and beyond?
JOHN SPEARS | VP Business Development & Marketing | Global Excel Management, Canada
11 Mastering medical treatment abroad, repatriation decisions & cost containment excellence!
BERNADETTE BRETON | CEO | Alliance International Medical Services (AIMS), South Africa
12 Value Based Care at Cleveland Clinic London
ANJALI SINGH | Head of Payer Contracting | Cleveland Clinic London, UK
13 Integrated healthcare – maximising value for stakeholders
TOPE ADENIYI | CEO | AXA Mansard Health, Nigeria
Day two | Fri 16 May 2025 | Afternoon
HOW PRODUCT DESIGN DRIVES COST SAVINGS AND BETTER CARE
Product design offers an enormous opportunity to help address the social and economic need to reduce financial barriers and access gaps to high-quality health care. From better management of chronic conditions, to improved profitability, shared accountability and more, well designed products have the power to transform care delivery and outcomes.
14 Creating modular health plans for an integrated managed care model
TED HANTZIS | Leader of Product & Business Development | Interamerican, Greece
15 Digital health insurance in the UAE: an implementation case
MOHAMED SEGHIR | CEO | HAYAH Insurance, UAE
PANEL DISCUSSION
Applying design thinking principles to health insurance product development
| Sponsors |
Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually. The Global Excel family encompasses over 1700 employees internationally located in various cities around the world.
New Frontier Group is a global, independent, woman-led company established in 2002. They lead healthcare management services around the world through a suite of personalised services that cross borders, including cost management, claims management, pharmacy solutions, telehealth, and assistance services. Organisations with members who travel or live outside of their home country need unique solutions to connect their members to the right care at the right price. New Frontier Group's unique set of global solutions combined with their exceptional customer service has helped them become one of the most recognised and respected companies in the industry.
| Trusted by |
| Venue |
Alongside Prague’s magnificent culture and architecture you’ll discover a cosmopolitan vibe, contemporary entertainment and an array of global cuisines. To make your visit complete, the Hotel KINGS COURT offers an ideal location on Náměstí Republiky and all amenities needed for a perfect stay.
In the heart of historical Prague you’ll find luxury accommodation, enticing food and drink and personalised service.
