A refreshing take on health insurance
See below the highlights of the 2024 edition (Prague, 16-17 May), while we're working on the 2025 event!
| Featuring |
| Programme |
Day one | Thu 16 May 2024 | Morning
TRENDS AND OPPORTUNITIES IN THE HEALTH INSURANCE SECTOR
It is an exciting time for the health insurance industry. Traditional and new entrants are introducing novel coverages and opening distribution channels to build market share, expand access to healthcare, manage risk, save costs, and improve engagement, health and wellbeing of the people they serve. Fueled by innovation in technology, medicine and financial services, these advances will help shape health insurance in the years to come. Ultimately, the real winner is the consumer, who is benefitting from creative propositions offering enhanced financial protection.
1 Juggling the industry’s competing challenges
JOHN SPEARS | VP Business Development & Marketing | Global Excel Management, Canada
2 Reducing health risk factors and healthcare costs by promoting preventative health behaviours
JOHAN KLEU | Executive Head: Solutions | Momentum Health, South Africa
3 Health ecosystems: the next frontier in health insurance
DUSAN URBAN | Founder & CEO | Askology AI, Austria
4 Navigating the trends and opportunities in the health insurance sector
MARTIN RAYCHINOV | Director of Partnership Development | Bulstrad Life VIG, Bulgaria
5 From volume-driven to patient centric: promoting value-based care in Switzerland
KSENIA TUGAY | Senior Project Manager, Value-based Healthcare | Groupe Mutuel, Switzerland
Day one | Thu 16 May 2024 | Afternoon
FROM DIGITAL DATA INTAKE AND RISK ASSESSMENT TO CLAIMS PROCESSING: CHANGING THE GAME WITH AUTOMATION
Insurers have already begun using advanced technologies to assess not just what the customer can tell them, but also some of the additional evidence that may be available from other sources: from improving CX to reducing expenses, the benefits are multiple. Automation can help insurers speed things up, as well as optimise repetitive tasks and gather data-driven insights promptly, to capitalise on new opportunities while adhering to established risk assessment standards. But where next?
6 Use of RPA to speed and simplify claims processing
TOMAS MATTSSON | Head of Business Development Corporate Customers | Länsförsäkringar, Sweden
7 Delivering an ecosystem-based health insurance
JAAKKO OLKKONEN | CEO & Founder | Wellmo, Finland
9 Universal Healthcare Coverage and digital imperatives - Africa/Nigeria journey
TOPE ADENIYI | CEO | AXA Mansard Health, Nigeria
PANEL DISCUSSION
Health insurance trends to watch
Day two | Fri 17 May 2024 | Morning
HEALTH INSURANCE BEYOND BORDERS
The demand for high quality international private medical insurance around the world has been growing, and IPMI is a key global health insurance product for many insurers, brokers and MGAs. The challenge is to provide a high standard of care without bankrupting either the insurer, the healthcare provider or the patient in the process – while also ensuring that the quality is the best that it can be. What are the strategies and business models adopted by leading players in the IPMI market? And what are the key success factors and capabilities required to win and sustain profitable growth?
NICOLAS ROUBIN | IPMI Commercial Director EMEA | Henner, France
11 Adapting evolving US healthcare strategies to enhance international insurance
GITTE BACH | CEO | New Frontier Group, USA
12 IPMI as product infrastructure
ROMAN HEINDORFF | General Manager - Remote Health | SafetyWing, USA
13 Mayo's Model of Care
JON VINEYARD | Senior Director, Contracting & Payer Relations | Mayo Clinic, USA
PANEL DISCUSSION
Insights and changing dynamics of the global IPMI market
Day two | Fri 17 May 2024 | Afternoon
OPTIMISING BUSINESS PROCESSES FOR HIGHER EFFICIENCY
As we progress through the 21st century, health insurers are facing a new set of challenges, and cost optimisation lies right at the heart of them. Achieving reduced operational costs in this data-intensive industry requires streamlined workflows, a very deliberate software architecture, and a digital strategy: the keyword is automation. Increasing the efficiency of business processes will help cut down operational costs, and gain ample time to concentrate on customer acquisition, retention and growth.
14 Leveraging responsible AI to engage members and reduce costly claims
MILO WICINSKI | Head of Business Development, EMEA | Infermedica, Poland
15 Reviewing processes as part of a merger to create a competitive advantage
FRANÇOIS JACQUEMIN | CEO | Foyer Global Health, Luxembourg
PANEL DISCUSSION
Enhancing processes and customer experience with a data-driven, automated and integrated environment
| Sponsored by |
Global Excel is a full-service provider of global healthcare risk management solutions. It offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1,800 clients located in more than 90 countries around the world. As a group, Global Excel is made up of over 1,200 employees across 9 global offices and is headquartered in Sherbrooke, Canada.
New Frontier Group is a global, independent, woman-led company established in 2002. They lead healthcare management services around the world through a suite of personalised services that cross borders, including cost management, claims management, pharmacy solutions, telehealth, and assistance services. Organisations with members who travel or live outside of their home country need unique solutions to connect their members to the right care at the right price. New Frontier Group's unique set of global solutions combined with their exceptional customer service has helped them become one of the most recognised and respected companies in the industry.
Wellmo is committed to empowering insurance companies to create impactful digital health services. By leveraging Wellmo's platform, insurers can assemble their digital health offerings using top-quality, locally tailored health content, services, and applications. Additionally, they can integrate their offerings, like claims handling, policy management, and third-party services, into this comprehensive package. The result is a bespoke mobile health application, which insurers can evolve, guided by user data and outcome analytics. This approach ensures that the insurance companies' customers receive customised services that engage them over the long haul, foster positive health outcomes, and strengthen customer loyalty.
Infermedica is a market-leading AI-powered member engagement tool for payers, health insurers, and governments health programs, providing clinically validated navigation to guide members towards the most appropriate and cost-effective care.
| Trusted by |
| Venue |
Alongside Prague’s magnificent culture and architecture you’ll discover a cosmopolitan vibe, contemporary entertainment and an array of global cuisines. To make your visit complete, the Hotel KINGS COURT offers an ideal location on Náměstí Republiky and all amenities needed for a perfect stay.
In the heart of historical Prague you’ll find luxury accommodation, enticing food and drink and personalised service.
